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      MS IP Support Senior Engineer

      Technology , Technology - The Hague

      MS IP Support Senior Engineer

      Solliciteer Nu

      Hi freelancer,

      At T-Mobile we are looking for a MS IP Support Senior Engineer. Please read the description of the assignment below.

      Senior IP:
      • Implement changes by administrate, analyze, plan, check, feedback (propose alternatives), test (rollback checks) and execute changes in line with change management process
      • Support GNOC in Resolve problems in root cause analysis and implement changes for IP elements
      • Responsible for operational acceptance new systems/applications in his domain
      • Responsible for the continuous performance of applications/systems by supporting performance management process with Transport & IP domain/element specific investigations
      • Responsible for operational acceptance new systems/applications
      • Advices management in improvement proposals
      • Support and manage improve projects
      • Coordination of tasks
      • Knowledge share within GNOC (WIKI updates, documenting workarounds, working procedures)
      • When needed creates operational procedures for incident and problem management for in GNOC departments
      • Reports/presents progress reports on above topics
      • Responsible for assessing, validating and accepting of the Quality of new releases, new features, new network elements etc. and their impact on the Quality the network.
      • Define acceptance criteria and perform acceptance of of new network elements and services integrated in live environment within projects
      • Improve the KPI to achieve KPI SLA ( internal/external)
      • Monitor network and system performance.
      • Pro-actively provide input for capacity and performance planning processes
      • Proactively detects performance trends, identify reasons and propose corrective solutions
      • Proactively takes actions meant to contribute the network perception improvement
      • Provide on request the expertise and adequate support on customer driven RFI&RFQ processes & operational Trouble Tickets
      • Make sure the incidental capacity issues or network problems are addressed efficiently
      • Leads E2E network service improvement task forces and projects
      • Participate with expertise in various IP oriented trials and projects.
      • Should the severe IP Core Incidents, (triggering the Customer ER process) happen , accommodate the IM tasks from GNOC and support/ perform the field service
      • Should the ER process trigger the Crisis management process with DRP, actively acts upon the Crisis procedure and participates on implementation of DRP according to the SLA
      • Cooperate with Customer on a Design/Tests/implementation DRP plans
      • Available out of office hours on best effort base

      Essential knowledge/skills:
      • Strong interpersonal skills and able to influence people
      • Flexible working hours (best effort on call support and night work)
      • Team player
      • Discipline on process adherence, reporting and administration
      • Be able to work under high operational pressure/stress
      • Customer oriented
      • Analytical and problem/incident resolution skills

      Essential experience:
      • Experience with ICT operations and maintenance support
      • At least 5-7 (EXPERT 10) years of experience in mobile and fixed operational support organization within the domains of IP,
      • Experienced in ITIL processes

      Essential qualification(s):
      • Bachelor or Master degree or equivalent level gained by experience, in Information Technology/Electronics/Telecommunications/Data communications Engineering
      • Experience with ICT operations and maintenance support
      • Be able to judge on operational acceptance complex new systems / applications
      • ITIL
      • CCNA (EXPERT CCNP and CCIE) and JNCIS-IP level or equivalent level/certification

      Expert in several of the following technologies:
      • routers, switches and remote access servers , preferably Cisco, Huawei, Juniper)
      • Juniper MX series routers, Cisco ASR, Nexus and the IOS based routers/switches
      • Fortinet & Huawei firewalls
      • Experience with monitoring tools like cacti/nagios/observium
      • Networking: BGP, IS-IS, OSPF, MPLS, Multicast (PIM & IPTV desirable experience), PPPoE & BNG designsApplication protocols
      • Network and performance monitoring.
      • CiscoPrime , Tacacs , Radius , Omi, Observium, Graphana, Nagios

      Assignment: 6 months
      Available: 32-40 hours
      Rate: 80-90 euros an hour.

      So where are you waiting for? Send your application today and hopefully we will see you soon! Let us know if you are interested in the assignment, please reply below with your motivation and cv.

      Kind regards,
      Alexander Riegen
      Senior Corporate Recruiter at T-Mobile

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      Ook T-Mobile doet er alles aan om verdere verspreiding van het Coronavirus te voorkomen. Het zijn tijden van zorgzaamheid, maar ook tijden van bezinning en afvragen waar je nou echt gelukkig van wordt. Een overstap naar de telecomsector? Het werken bij een organisatie met een challenger mindset? Bij T-Mobile Recruitment zijn we er voor je en denken we met je mee, ook vanuit huis. En daarom blijven wij graag in gesprek met je, via telefoon, app, facetime, hangout, skype of e-mail. Dus heb jij jouw droombaan gezien bij T-Mobile? Neem dan contact met de collega’s van recruitment op.