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      Operations Engineer

      Technology - Den Haag

      Operations Engineer

      Solliciteer Nu

      Job description

      T-Mobile is looking for an experienced Operations Engineer. The Data & Media Operations Engineer is responsible for ensuring the maximum possible service availability and performance of the (TV) service. Located within the Data and Media Operations team, the operation engineers are responsible for managing and maintaining the platforms that are providing IPTV and OTT services.

      The Media Operation Engineer takes a central role in the managing of all media ecosystem components (software, integration layers, appliances, client applications etc.) in the chain from content supplier providing the TV channels and media assets to the customer consuming them.

      As such, the Media Operations Engineer understands the high and low level architecture of these various TV ecosystem components and takes the lead in building (in cooperation with the data and media design team) and managing the platform, with focus on service stability and constant improvement of customer experience.

      Key responsibilities

      • Implementing and monitoring IPTV & OTT ecosystems
      • Proactively ensure the highest levels of systems and infrastructure availability
      • Managing and monitoring all installed systems and infrastructure
      • Maintain security, backup, and redundancy strategies
      • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
      • TV service troubleshooting and fault analysis; hardware/software troubleshooting and repair. Provide 3rd level support
      • Deployment and maintenance of service monitoring, analysis and reporting tools
      • Trouble ticket generation and response; carrier interface and escalations
      • Managing test and production environments
      • Reporting on capacity and KPI management to the stakeholders
      • Working with suppliers (internal or external) on resolution of defects.
      • Working closely with media design engineers and developers and ensures that the product changes are deployed to production systems
      • Steers continuous improvement for operational stability improvement, incident reduction, innovation and automation.

      Specific skills

      • BS/MS degree in Computer Science, Engineering or a related subject
      • Proven working experience in installing, configuring and troubleshooting Windows and Linux based environments
      • Experience with monitoring systems
      • Experience with automation software (e.g., Puppet, Chef)
      • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
      • Solid networking knowledge (OSI network layers, TCP/IP)
      • Knowledge of IPTV and OTT related technologies, products and services:
        • TV middleware
        • IP networking
        • STB hard- and software environments
        • Transcoding
        • CDN’s
        • DRM
        • Video workflows
      • Experience with ITIL/eTOM
      • Fluent in English, both written and spoken.

      Specific knowledge

      • Familiarity with IPTV & OTT related technologies and products
      • Familiarity with DevOps tools (Docker, Kubernetes, Ansible, Puppet, Nagios, ELK)
      • Familiarity with Scrum/Agile development methodologies.
      • Knowledge of Linux OS (Centos, RedHat).
      • Additional certification in Quality Assurance is a plus

      Specific competences

      • Analytical mindset, accuracy and attention to detail.
      • Possesses teamwork skills.
      • Self-development skills to keep up to date with fast-changing trends.

      Where will you be working?

      T- Mobile, you know who we are. We have already five years in a row the quickest network in the Netherlands. With our challenger mind-set we challenge ourselves and the market to connect everyone with the possibilities of these days. Daring, responsible and working together; those are the key competencies. You can expect the following form us:

      • For us is learning the same as calling. You are responsible for your own development, so you decide how, what and when you develop yourself! We are supporting you with this via our campus; https://www.t-mobilecampus.nl/?lang=en
      • You are in the lead, so old fashion evaluation and performance interviews are not our way of working. You make sure that your manager and your colleagues know your goals and development requests. We call this great conversations, you can find more information via; https://www.t-mobilecampus.nl/home/great-conversations/?lang=en
      • You will get 2000 enthusiastic and driven colleagues;
      • Workshops, sportive events, T-Schnee, drinks and amazing parties organized by Young T-Mobile.

      There is a lot possible within T- Mobile but you have to take initiative yourself. Be enthusiastic, do you miss something or do you see improvement? Go ahead, change it!

      Are you as enthusiastic about us as we are about our products and services? Then we can be a very good match! Apply quickly via the button below, we are looking forward to meeting you!

      For more information, please contact Alexander Riegen, alexander.riegen@t-mobile.nl

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      Ook T-Mobile doet er alles aan om verdere verspreiding van het Coronavirus te voorkomen. Het zijn tijden van zorgzaamheid, maar ook tijden van bezinning en afvragen waar je nou echt gelukkig van wordt. Een overstap naar de telecomsector? Het werken bij een organisatie met een challenger mindset? Bij T-Mobile Recruitment zijn we er voor je en denken we met je mee, ook vanuit huis. En daarom blijven wij graag in gesprek met je, via telefoon, app, facetime, hangout, skype of e-mail. Dus heb jij jouw droombaan gezien bij T-Mobile? Neem dan contact met de collega’s van recruitment op.